This follow-up webinar explored recipient-of-care satisfaction and its assessment in various facility-level settings.
Welcome and Introductions: Miriam Rabkin, ICAP at Columbia University
Framing Remarks: Martin Msukwa, ICAP at Columbia University
Moderator: Gillian Dougherty, ICAP at Columbia University
- Krista Lauer, Citizen Science Lead, ITPC: Using the CLM Approach
- Kombatende Sikombe, Research Manager: CIDRZ, Client Satisfaction Study in Zambia
Recipient of Care Satisfaction Toolkit download
Recording and slides from part 1 are available here: https://cquin.icap.columbia.edu/event/centering-recipients-of-care/