Differentiated Service Delivery in Uganda



Percent of health facilities providing less-intensive DSD models. All 1,832 ART facilities in the country have enrolled at least 10% of eligible recipients of care into less-intensive models. Source: October 2021 CQUIN DSD Dashboard staging

% In Less-Intensive
DSD Models


Percent of people on ART who are enrolled in less-intensive DSD models. In a sample covering 98% of all people on ART, 914,962 of 1,277,002 recipients of care have been enrolled in at least one less-intensive model. Source: National DHIS2 database, end June 2021

# of Less-Intensive
DSD Models

Number of less-intensive DSD models designed for people doing well on ART. Less-intensive models include: Fast Track Drug Refills, Facility-Based Groups, Community Drug Distribution, and Community Client-Led ART Groups. Source: October 2021 CQUIN data report

DSD Model

Number of groups for whom less-intensive DSD models have been designed and implemented.  Differentiated ART models are available for adults who are doing well on ART and eligible adolescents, as well as adults with co-morbidities, patients at high risk of disease progression, men, pregnant or breastfeeding women, and key and vulnerable populations. Source: October 2021 CQUIN DSD Dashboard staging

Differentiated Service Delivery Implementation in Uganda

Uganda joined the CQUIN learning network in 2017. Uganda’s National Guidelines for HIV Care and Treatment outline the need for diverse differentiated service delivery (DSD) models including facility- and community-based models that could be used to better reach recipients of care, and the need for robust quality and monitoring and evaluation (M&E) standards.

Recipients of care are highly engaged in Uganda’s DSD implementation and strategic decision-making processes, playing roles in the national DSD Technical Working Group, teams providing supportive supervision, and as ART group leaders.

Currently, Uganda offers four less-intensive models, including:

  • One facility-based individual model: fast-track drug refills.
  • One facility-based group model: facility-based groups.
  • One community-based individual model: community drug-distribution points.
  • One community-based group model: community client-led ART delivery.

As Uganda’s DSD program continues to mature, focus has increasingly shifted to strengthening national quality and M&E standards. In 2018, a team from Uganda visited Eswatini on a CQUIN-supported south-to-south learning exchange to learn about Mbabane Government Hospital’s client management information system, among other priorities. The knowledge obtained from this visit, alongside Uganda’s participation in the M&E virtual community of practice, has led to improvements in Uganda’s national M&E system, including revisions to the health management information system, and the development of new tools and resources. Uganda has also hosted several south-to-south visits, sharing its best practices in community-based DSD and the flow of data from community to facility levels with multiple CQUIN partner countries.

Uganda’s DSD program is also focused on quality improvement to increase the proportion of recipients of care in less-intensive models and increase the diversity of models offered. A study being conducted at Makerere University School of Public Health is investigating the DSD implementation process, including perceptions of providers and recipients of care, treatment outcomes, and challenges.

 Visit ICAP’s website for a broader portfolio of work in CQUIN network countries.


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