Delivering Quality at Scale in Differentiated Service Delivery (DSD) Programs

DATE: April 26 – 29, 2022

LOCATION: Johannesburg, South Africa

Plenary Sessions

Session 1: Plenary Session | DSD Quality Management

COVID Briefing

COVID Briefing

Musa Manganye, NDOH South Africa

 

 

Keynote Address

Keynote Address

Miriam Rabkin, ICAP New York

Session 2: Plenary Session | Defining and Measuring DSD Quality

Assessing DSD Quality

Assessing DSD Quality

Martin Msukwa, ICAP/CQUIN

Using the CQUIN Quality Toolkit in CI

Using the CQUIN Quality Toolkit in CI

Bohoussou Koffi Simplice, MOH Côte d’Ivoire

Assessing DSD Program Quality with PEPFAR Data

Assessing DSD Program Quality with PEPFAR Data

Maria Insua, OGAC

Panel Discussion

  • Brown Chiwandira, MOH Malawi

Panel Discussion

  • Idrissa Songo, NETHIPS Sierra Leone

Panel Discussion

  • Ivan Teri, EGPAF

Session 6: Plenary Session | Quality Management Case Studies

Improving VL Coverage and Utilization for Adolescents on ART in Kenya

Improving VL Coverage and Utilization for Adolescents on ART in Kenya

Steve Akoth, ICAP Kenya

QIC to Improve PrEP amongst PBFW in Eswatini

QIC to Improve PrEP amongst PBFW in Eswatini

Clara Nyapokoto, MOH Eswatini

Using a Recipient of Care Score Card to Improve Services for FSW in Ethiopia

Using a Recipient of Care Score Card to Improve Services for FSW in Ethiopia

Mirtie Getchew, Ethiopia MOH

Session 5: Plenary Session | Using Quality Management to Enhance DSD Services in Zimbabwe and Eswatini

Emmanuel Govha, MoHCC Zimbabwe

Thembie Dlamini, MOH Eswatini

Tatenda Makoni, ZNNP+ Zimbabwe

Nompilo Gwebu, MOH Eswatini

Session 7: Plenary Session | Client Satisfaction – Assessing Recipient of Care Perceptions of DSD Quality

Using Client Feedback to Improve the Quality of HIV Services in Zambia

Using Client Feedback to Improve the Quality of HIV Services in Zambia

Kombatende Sikombe, CIDRZ Zambia

Comparing Recipient of Care Satisfaction with DSD Models Conventional Care

Comparing Recipient of Care Satisfaction with DSD Models Conventional Care

Idah Mokhele, HE2RO/University of the Witwatersrand

Linking Client Satisfaction to QI in Uganda

Linking Client Satisfaction to QI in Uganda

Edward Katto, MOH Uganda,

Panel Discussion

  • Stella Kentutsi, NAFOPHANU Uganda

Panel Discussion

  • Lawrence Khonyongwa, Malawi Network of People Living with HIV

Panel Discussion

Nicholas Vako, RIP+ Côte d’Ivoire

Session 11: Plenary Session | QM Case Studies, Continued

Improving the Quality of AHD Services with a QI Collaborative

Improving the Quality of AHD Services with a QI Collaborative

Stanley Ngoma, MOH Malawi

Improving TB Case Findings Using the “SPRINT” Method

Improving TB Case Findings Using the “SPRINT” Method

Maureen Tshabalala, IHI South Africa

Improving Services for Pregnant and Breastfeeding Women in Mozambique

Improving Services for Pregnant and Breastfeeding Women in Mozambique

Horatio Cailiche, ICAP Mozambique

Session 12: Plenary Session | Country Action Plans, Closing Remarks and Way Forward

Lillian Mworeko, ICWEA

Rose Nyirenda, Director of the HIV Treatment Unit, MOH Malawi

Catherine Godfrey, PEPFAR/OGAC

Peter Ehrenkranz, Bill & Melinda Gates Foundation

Zukiswa Pinini, NDOH, South Africa

Peter Preko,ICAP/CQUIN

Aleny Couto, MOH Mozambique